Receptionist & Office Administrator

Reception: 

• Provide professional and effective service to CMG’s global customers and colleagues in person, by phone and by email 
• Welcome visitors to the office, answer questions and direct them as appropriate 
• Provide a variety of office support services, including sorting incoming and outgoing mail, visitor sign-in/sign out 
• Coordinate shipping and receiving of documents and parcels, locally and worldwide 
• Monitor and order office supplies and business cards as needed 
• Support Senior Leadership Team with general administrative duties, calendar management 
• Support Executive Assistant with projects and events coordination, such as planning and preparation of meetings and conferences, including catering orders 
• Maintain general cleanliness of common office areas 
• Maintain company phone and email directory, office floor plans 
• Responsible for clerical and administrative duties related to the delivery of training courses offered by CMG (customer registrations, preparing training materials, sending correspondence and running reports as needed) 
• Perform other related duties as required 

Office Administration (shared responsibilities between Office Administrator and Receptionist): 

• Maintain scheduling and records of major facilities-related tasks and services 
• Liaise with key vendors regarding office equipment and building maintenance 
• Perform quality checks for cleaning, maintenance and other services, and follow-up as needed 
• Review and ensure accuracy of facilities-related invoices 
• Submit, monitor and analyse building service requests, escalate as appropriate for recurring issues 
• Research, gather quotes, make recommendations and coordinate approvals for various projects as required 
• Coordinate office moves as needed 
• Assist Chief Safety Warden with scheduling Safety Warden meetings, evacuation drills and first aid/CPR/AED training 
• Ensure availability of safety supplies (first aid kits) and maintenance of safety devices (AED) 
• Other responsibilities as assigned to ensure smooth operation of facilities and service 

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.